PagerDuty Integration

Fire the workflow when an incident event is delivered (triggered, acknowledged, resolved...).

1 field

List incidents, optionally filtered by status, service, team, urgency, or date range.

7 fields

Retrieve a single incident by its ID.

1 field

Create a new incident on a service (requires the From Email credential field).

6 fields

Update a single incident (acknowledge, resolve, reassign, set priority, etc.).

6 fields

Bulk-update the status of multiple incidents at once.

2 fields

Snooze an incident for a number of seconds.

2 fields

Merge other incidents into a target incident.

2 fields

List the notes attached to an incident.

1 field

Add a note to an incident.

2 fields

Post a status update to an incident.

2 fields

List the alerts associated with an incident.

1 field

List the timeline log entries for an incident.

1 field

Request additional responders on an incident.

5 fields

Retrieve a single alert on an incident by its ID.

2 fields

Resolve an alert or reassociate it to a different incident.

4 fields

Bulk resolve or reassociate multiple alerts on an incident.

4 fields

Get the custom field values set on an incident.

1 field

Set custom field values on an incident.

2 fields

List change events related to an incident.

1 field

List past incidents similar to this one.

2 fields

List incidents related to this one.

1 field

Get outlier information for an incident relative to its service's history.

1 field

List the users and teams subscribed to an incident's status updates.

1 field

Subscribe users or teams to an incident's status updates.

3 fields

Unsubscribe users or teams from an incident's status updates.

3 fields

List log entries across the whole account (all incidents).

4 fields

Retrieve a single log entry by its ID.

1 field

List technical services.

2 fields

Retrieve a single service by ID.

1 field

Create a new technical service.

3 fields

Update an existing service.

4 fields

Delete a service and all its integrations.

1 field

List on-call schedules.

1 field

Retrieve a single schedule, optionally within a time range.

3 fields

List who is on-call, filterable by user, schedule, or escalation policy.

5 fields

Create an on-call schedule from a full schedule definition (JSON).

1 field

Replace an existing schedule with a full schedule definition (JSON).

2 fields

Delete an on-call schedule.

1 field

Preview the rendered on-call entries for a schedule definition without saving it.

4 fields

List the users on-call in a schedule over a time range.

3 fields

List overrides on a schedule within a time range.

4 fields

Create an on-call override for a user over a time range.

4 fields

Remove an override from a schedule.

2 fields

List escalation policies.

1 field

Create an escalation policy with a single escalation rule.

4 fields

Retrieve a single escalation policy by ID.

1 field

Update an escalation policy's name, description, or escalation rules.

4 fields

Delete an escalation policy.

1 field

List users in the account.

2 fields

Retrieve a single user by ID.

1 field

Create a new user (requires the From Email credential field).

3 fields

List teams in the account.

1 field

Update an existing user's profile (requires the From Email credential field).

6 fields

Delete a user from the account (requires the From Email credential field).

1 field

List a user's contact methods (email, phone, SMS, push).

1 field

Add a contact method to a user (requires the From Email credential field).

5 fields

Retrieve a single contact method of a user.

2 fields

Update a user's contact method (requires the From Email credential field).

6 fields

Delete a user's contact method (requires the From Email credential field).

2 fields

List a user's notification rules.

1 field

Add a notification rule to a user (requires the From Email credential field).

5 fields

Retrieve a single notification rule of a user.

2 fields

Update a user's notification rule (requires the From Email credential field).

6 fields

Delete a user's notification rule (requires the From Email credential field).

2 fields

Retrieve a single team by ID.

1 field

Create a new team (requires the From Email credential field).

2 fields

Update an existing team (requires the From Email credential field).

3 fields

Delete a team (requires the From Email credential field).

1 field

List the members of a team along with their roles.

1 field

Add a user to a team with a role (requires the From Email credential field).

3 fields

Remove a user from a team (requires the From Email credential field).

2 fields

Associate an escalation policy with a team (requires the From Email credential field).

2 fields

Remove an escalation policy's association with a team (requires the From Email credential field).

2 fields

List maintenance windows.

1 field

Schedule a maintenance window for one or more services.

4 fields

Retrieve a single maintenance window by ID.

1 field

Update a maintenance window's time range, affected services, or description.

5 fields

Delete (cancel) a maintenance window.

1 field

Send an alert event via the Events API v2 (trigger / acknowledge / resolve).

6 fields

Register a V3 webhook subscription to deliver events to a URL.

3 fields

Retrieve a single V3 webhook subscription by ID.

1 field

Update a V3 webhook subscription's delivery URL, events, or description.

4 fields

Delete a V3 webhook subscription.

1 field

Enable (activate) a V3 webhook subscription.

1 field

Disable (deactivate) a V3 webhook subscription.

1 field

Send a test (ping) event to a V3 webhook subscription's delivery URL.

1 field

Test whether the account has a specific ability (returns success if enabled).

1 field

List notifications sent during a required time range.

5 fields

List how licenses are allocated across users.

1 field

Report the alerts that were paused (auto-pause / intelligent alert grouping) in a range.

4 fields

Report aggregate counts of paused alerts in a range.

4 fields

Associate one or more service dependency relationships (dependent -> supporting).

1 field

Remove one or more service dependency relationships.

1 field

List the dependencies of a technical service.

1 field

List the dependencies of a business service.

1 field

Add an integration (e.g. Events API v2) to a service.

5 fields

Retrieve a single integration on a service.

2 fields

Update an existing integration on a service.

6 fields

List the event rules configured on a service.

1 field

Create an event rule on a service.

5 fields

Retrieve a single event rule from a service.

2 fields

Update an existing event rule on a service.

6 fields

Delete an event rule from a service.

2 fields

List extensions (outbound integrations attached to services).

2 fields

Create an extension attaching an outbound integration (schema) to one or more services.

4 fields

Retrieve a single extension by ID.

1 field

Update an extension's name, endpoint URL, schema, or attached services.

5 fields

Delete an extension.

1 field

Enable a temporarily disabled extension.

1 field

List available extension schemas (outbound integration vendors).

1 field

Retrieve a single extension schema by ID.

1 field

List all Event Orchestrations on the account.

1 field

Retrieve a single Event Orchestration by ID.

1 field

Create a new Event Orchestration.

3 fields

Update an existing Event Orchestration's name or description.

3 fields

Delete an Event Orchestration by ID.

1 field

Get the Router (the top-level routing rules) of an Event Orchestration.

1 field

Replace the Router rules of an Event Orchestration.

2 fields

Get the Global orchestration rules of an Event Orchestration.

1 field

Replace the Global orchestration rules of an Event Orchestration.

2 fields

Get the Service Orchestration rules for a service.

1 field

Replace the Service Orchestration rules for a service.

2 fields

Get whether Service Orchestration is active (routing events) for a service.

1 field

Enable or disable Service Orchestration routing for a service.

2 fields

List the integrations (event routing keys) of an Event Orchestration.

1 field

Create a new integration (event routing key) on an Event Orchestration.

2 fields

Retrieve a single integration of an Event Orchestration.

2 fields

Update the label of an Event Orchestration integration.

3 fields

Delete an integration from an Event Orchestration.

2 fields

List legacy Event Rulesets on the account.

1 field

Create a new legacy Event Ruleset.

1 field

Retrieve a single legacy Event Ruleset by ID.

1 field

Update a legacy Event Ruleset's name.

2 fields

Delete a legacy Event Ruleset by ID.

1 field

List the event rules of a legacy Ruleset.

1 field

Create an event rule on a legacy Ruleset.

2 fields

Retrieve a single event rule from a legacy Ruleset.

2 fields

Update an event rule on a legacy Ruleset.

3 fields

Delete an event rule from a legacy Ruleset.

2 fields

List response plays, optionally filtered by name.

1 field

Retrieve a single response play by ID.

1 field

Create a response play (requires the From Email credential field).

3 fields

Update an existing response play (requires the From Email credential field).

4 fields

Delete a response play (requires the From Email credential field).

1 field

Run a response play against an incident (requires the From Email credential field).

2 fields

List automation actions, optionally filtered by name.

2 fields

Retrieve a single automation action by ID.

1 field

Create an automation action (requires the From Email credential field).

6 fields

Update an existing automation action (requires the From Email credential field).

4 fields

Delete an automation action (requires the From Email credential field).

1 field

Invoke an automation action, optionally against an incident (requires the From Email credential field).

3 fields

List automation action invocations, optionally filtered by action.

1 field

Retrieve a single automation action invocation by ID.

1 field

List automation action runners.

1 field

Retrieve a single automation action runner by ID.

1 field

Create an automation action runner (requires the From Email credential field).

5 fields

Update an existing automation action runner (requires the From Email credential field).

4 fields

Delete an automation action runner (requires the From Email credential field).

1 field

List incident workflows, optionally filtered by name.

1 field

Retrieve a single incident workflow by ID.

1 field

Create an incident workflow (requires the From Email credential field).

3 fields

Update an existing incident workflow (requires the From Email credential field).

4 fields

Delete an incident workflow (requires the From Email credential field).

1 field

Start an incident workflow instance on an incident (requires the From Email credential field).

2 fields

List incident workflow triggers, optionally filtered by workflow name.

1 field

Retrieve a single incident workflow trigger by ID.

1 field

Create an incident workflow trigger (requires the From Email credential field).

5 fields

Update an existing incident workflow trigger (requires the From Email credential field).

4 fields

Delete an incident workflow trigger (requires the From Email credential field).

1 field

Associate a workflow trigger with a service (requires the From Email credential field).

2 fields

Disassociate a workflow trigger from a service (requires the From Email credential field).

2 fields

List business services on the account.

2 fields

Get a business service by ID.

1 field

Create a business service.

4 fields

Update an existing business service.

5 fields

Delete a business service.

1 field

List the subscribers of a business service.

1 field

Subscribe users or teams to a business service's status updates.

3 fields

Unsubscribe users or teams from a business service.

3 fields

List the current impacts on business services (which are affected by active incidents).

2 fields

List the technical services currently impacting business services.

1 field

Set the account's business-service priority threshold (the priority at which an incident counts as impacting).

2 fields

Get a status dashboard by ID.

1 field

Get a status dashboard by its URL slug.

1 field

Get the service impacts shown on a status dashboard.

2 fields

List status pages.

1 field

List the posts on a status page.

2 fields

Create a post (incident or maintenance) on a status page.

6 fields

Get a single status page post.

2 fields

Update a status page post. PagerDuty requires the full post representation on update.

6 fields

Delete a status page post.

2 fields

List the updates on a status page post.

2 fields

Add an update to a status page post.

3 fields

Get a single status page post update.

3 fields

Update a status page post update. PagerDuty requires the full post-update representation.

4 fields

Delete a status page post update.

3 fields

List the subscriptions on a status page.

2 fields

Create a subscription to a status page (or one of its services/posts).

5 fields

Get a single status page subscription.

2 fields

Delete a status page subscription.

2 fields

Aggregated incident metrics (MTTA, MTTR, counts) across the account for a time range.

5 fields

Incident metrics broken down by service, team, or escalation policy.

7 fields

List raw per-incident analytics records for a time range.

7 fields

Get the raw analytics record for a single incident by ID.

1 field

List the responder-response analytics records for a single incident.

1 field

Aggregated responder metrics, overall or grouped by team.

5 fields

List account audit trail records (cursor-paginated).

6 fields

Send a change event via the Events API v2 change endpoint (deploys, config changes).

4 fields

List change events across the account.

5 fields

List change events for a specific service.

6 fields

Create an incident custom field definition.

7 fields

Retrieve a single incident custom field by ID.

1 field

Update an incident custom field (name, data_type and field_type are immutable).

5 fields

Delete an incident custom field.

1 field

List the fixed value options for a custom field.

1 field

Add a fixed value option to a custom field.

2 fields

Retrieve a single custom field option by ID.

2 fields

Update the value of a custom field option.

3 fields

Delete a custom field option.

2 fields

List status-update templates, optionally filtered by type.

1 field

Create a status-update template.

4 fields

Retrieve a single template by ID.

1 field

Update an existing template.

4 fields

Delete a template.

1 field

Render a status-update template against an incident.

3 fields

List tags, optionally filtered by a name query.

2 fields

Create a tag with a label.

1 field

Retrieve a single tag by ID.

1 field

Delete a tag.

1 field

Get the tags assigned to a user, team, or escalation policy.

2 fields

Add and/or remove tags on a user, team, or escalation policy.

5 fields

List integration vendors known to PagerDuty.

1 field

Retrieve a single vendor by ID.

1 field

List installed add-ons, optionally filtered by type.

1 field

Install an add-on that embeds a URL in the PagerDuty UI.

4 fields

Retrieve a single add-on by ID.

1 field

Update an installed add-on (full replacement — all fields required).

4 fields

Delete an installed add-on.

1 field