Connect Hermes to OneDesk
Set up in minutes
Choose where it runs
On your computer through your own Hermes, or hosted in the cloud. The rest of setup adapts to your choice:
Pick what it can do in OneDesk
A preset of real OneDesk operations. Each one becomes a tool the agent can call, and it can't touch anything outside the list.
Connect OneDesk
One sign-in. The agent acts through your account, scoped to the operations you picked.
Add your personal MCP link
The last step mints a private MCP URL for this agent and walks you through exactly this, with your real link filled in. The page flips to Connected the moment your Hermes first calls in. Hermes connects when it next starts a session.
1. Run this in your terminal
2. Answer no when asked if the server requires authentication — the link itself is the key
<your-link> is your personal server URL — setup mints it for you.
Tools Hermes gets
OneDesk
23 toolsGet organization profile and policy.
Get item details by external id.
Create work item.
Update item by external id.
Filter items and get item details.
Get customer by external id.
Create customer.
Update customer by external id.
Filter customers and get customer details.
Get project by external id.
Create a project.
Update project by external id.
Filter projects and get project details.
Get timesheet by external id.
Create timesheet.
Update timesheet by external id.
Filter timesheets and get timesheet details.
Get user by external id.
Filter users and get user details.
Get conversations by external id.
Create conversation.
Get conversation message by id.
Create conversation message.
About Hermes
Frequently asked questions
More ways to connect
Open your Hermes agent in one click.
NoClick runs Hermes for you with OneDesk wired in as tools. Connect your account and run.