Datadog Alert Triage Agent with Hermes

The failure that matters in alert triage is a confident narrative: an agent turning two numbers into a root cause and sending on call after the wrong service. This template forbids that in several places at once, capping the note at five labelled lines, requiring values quoted as Datadog returned them, and making the first check line a suggestion for a person rather than an action. Hermes brings general reasoning to the scope call inside those limits.
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Free to start · guided setup · switch agents any time.

Watch it work before it's live

Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.

[Triggered] api-gateway 5xx ratio above 2%

Triggered

Error ratio 7.4% over the last 5 minutes against a 2% threshold, evaluated across 34 of 36 gateway pods. Triggered 14:07 UTC. Tags env:prod, region:eu-west-1, version:2026.8.4.

Set up in minutes

Using this template drops you into a guided setup. It asks exactly this, nothing else:

  1. Connect Datadog

    One sign-in. The agent acts through your account, scoped to what this template uses.

  2. Connect Slack

    One sign-in. The agent acts through your account, scoped to what this template uses.

  3. Severity rules

    Which monitors are worth waking someone for - what each severity level means on your services, what counts as fleet wide, your quiet hours, and the monitors you would rather never see in the channel.

  4. Runs on Hermes

    Preselected for this page — connect your Hermes account during setup, or switch to NoClick's built-in models with one click.

  5. Watch it handle a test run

    A staged conversation against a simulated world — then it’s live.

Why Hermes for this agent

Evidence, not a story

Two or three values with their units and timestamps, plus a log excerpt no longer than three lines. There is no room in the format for a paragraph of interpretation.

The suggestion stays a suggestion

First check points a human somewhere. Nothing gets muted, resolved, restarted or rolled back by the agent, whichever model is sitting behind it.

Before you fork

We have never written down what our severities mean. Can we still use this?

Yes, and it will tell you where the gaps are. When your rules are silent on a monitor it posts the fired, scope and evidence lines, states that the rules do not cover it, and leaves the call to whoever is on call. A fortnight of those notes is a decent first draft of the severity document you have been meaning to write.

Run it with a different agent

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Put Datadog Alert Triage Agent to work on Hermes.

Free to start. Guided setup, a staged test run, and a workflow you can change at every step.