Deciding that four failures at one customer domain are the same story, or that a run of departures followed one particular send, is pattern reading over a handful of records rather than anything technical. Hermes brings capable general reasoning from open weights, with the Loops reads, the narrow property writes and the Slack post attached. Nothing here calls for a coding agent.
Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.
Hard bounce
550 5.1.1 recipient address rejected, user unknown. This is the only billing contact on the largest annual plan on the account, 18,400 USD renewing on 12 November, and two other addresses at the same domain are still receiving product mail normally. Loops shows no suppression recorded against it before today.
Using this template drops you into a guided setup. It asks exactly this, nothing else:
Connect Loops
One sign-in. The agent acts through your account, scoped to what this template uses.
Connect Slack
One sign-in. The agent acts through your account, scoped to what this template uses.
Audience rules
What each kind of event means for your audience and what should follow: which contact property records a bounce, an unsubscribe or a signup, which domains and plans are worth a Slack ping, and how many departures off one send count as a run.
Runs on Hermes
Preselected for this page — connect your Hermes account during setup, or switch to NoClick's built-in models with one click.
Watch it handle a test run
A staged conversation against a simulated world — then it’s live.
Several addresses at one domain failing in a week is a billing problem before it is a deliverability one, and it reaches Slack as one story rather than four events.
Whatever engine you connect can set the properties your rules define and post to Slack. Delete, send and unsuppress are absent from the workflow.
The fields it reads go into the model turn, which is how any of this works, and a short summary reaches the Slack channel you name. What lands there is the address, the list, the event and the account detail that makes it worth reading, so treat that channel as a place where customer identifiers are visible. If that is a problem, point it at a private channel with a short membership list.
Free to start. Guided setup, a test run against staged conversations, and it's live.