Slack Support Agent with Codex
If the channel doing the asking is an engineering help channel, the harness answering may as well be one your team recognises. Codex is quick on concrete requests and strong with APIs and structured data, which covers most of this job once the reply itself is written: search Linear, shape a title and description, post the link. It suits teams already standardised on OpenAI who would rather not add a second vendor.
Watch it work before it's live
Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.
Contractor access without billing visibility
Marta Nowak
@support how do I give a contractor access to one project only, without them seeing billing? A client asked this morning and I could not find it anywhere in the docs.
Set up in minutes
Using this template drops you into a guided setup. It asks exactly this, nothing else:
Connect Slack
One sign-in. The agent acts through your account, scoped to what this template uses.
Connect Linear
One sign-in. The agent acts through your account, scoped to what this template uses.
Product context
What your product does, the words your team uses for its parts, and where the real documentation lives. Paste the links you want people sent to.
Escalation rules
What the agent must not answer alone and who takes it instead. Name the person or channel for billing, security, outages, and anything a customer will see.
Runs on Codex
Preselected for this page — connect your Codex account during setup, or switch to NoClick's built-in models with one click.
Watch it handle a test run
A staged conversation against a simulated world — then it’s live.
Why Codex for this agent
Clean, structured issues
A Linear issue is a small structured object: title in the reporter's words, expected against actual, plus any ids from the thread. Writing that precisely is squarely in Codex territory.
One vendor, not two
For a team already on OpenAI, the keys, the billing, and the expectations sit in one place. That is one less thing to explain when a bot starts posting in a public channel.
Before you fork
We already pay for OpenAI. Does that cover this?
It covers the model half. Codex signs in with your ChatGPT plan or an OpenAI API key and those tokens bill as usual, while NoClick bills credits for the minutes the agent's sandbox is awake. Connecting Slack and Linear costs nothing on top.
Run it with a different agent
Put Slack Support Agent to work on Codex
Free to start. Guided setup, a test run against staged conversations, and it's live.