Question 1

Can I text customers a reminder before their appointment?

Accepted Answer

Yes. Use a scheduled trigger to fetch upcoming events with the Google Calendar list operation, then send each attendee an SMS through Twilio Send SMS. Insert the event title and start time into the message.

Question 2

How can someone book a slot by texting?

Accepted Answer

Start with Twilio's On Incoming SMS trigger and add a Google Calendar Create Event node. Parse the requested date and time from the message body before passing them to the create node.

Question 3

Can attendees cancel by SMS?

Accepted Answer

Yes. Match a cancellation keyword in the inbound text, look up the matching event, and call the Google Calendar Delete Event operation. Twilio can then send a confirmation reply.

Question 4

Will attendees still get Google Calendar notifications?

Accepted Answer

The Create Event node has a Send Notifications option for Google's own emails. The Twilio SMS or call is an extra channel on top, useful for reaching people who do not check email.

Connect Google Calendar and Twilio

Google Calendar + Twilio automations

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Google Calendar integration

Twilio integration

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