Get customers
Answer customers
Work for you
Reach people
Give agents tools
Run and ship
Incident.io incident management & on-call automation
Receive webhook events from incident.io (incident/action/follow-up events).
3 fields
List incidents with optional status / severity filters and pagination.
4 fields
Retrieve a single incident by ID.
1 field
Create a new incident.
7 fields
Edit an existing incident's fields (POST .../actions/edit).
5 fields
List the timeline of status/severity updates posted to incidents.
List actions (tasks) created on incidents.
Retrieve a single action by ID.
List post-incident follow-ups.
Retrieve a single follow-up by ID.
List ingested alerts.
2 fields
Retrieve a single alert by ID.
Mark an alert as resolved.
Ingest an external alert event into an HTTP alert source.
List configured incident severities.
List incident roles (e.g. Incident Lead, Comms).
List custom fields used to enrich incidents.
List users in the organization.
Retrieve a single user by ID.
List on-call schedules.
List schedule entries (who is on call) overlapping a time window.
Override a schedule (cover a shift) for a user/time range.
6 fields
List on-call escalations.
Page someone / trigger an escalation.
List catalog (CMDB) types, e.g. Service, Team.
List entries within a catalog type.
Create a new catalog entry.
Update an existing catalog entry.
List incidents published on a public status page.
Publish an incident to a status page.
List configured automation workflows.