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Answer customers
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Manage calls, notes, meeting assistants, teams and users
List calls. List all calls and meetings within the API key's access scope. Keys with whole-company access list every call; scoped keys list only the calls they can access.
9 fields
Create a call. Create a call or meeting asynchronously (creation time is typically a few minutes). You must first finish uploading the recording of the call using a presigned recording url retrieved with the [Request a presigned url](/reference/request-a-presigned-url) endpoint. Use the [LIST users](/reference/list-users) endpoint to find the user_uuid to use in this request.
12 fields
Get call. Getting a single call or meeting. This returns the same attributes as the [LIST calls](/reference/list-calls) endpoint with additionally the call topics and the call transcript. The simple_transcript has paragraph-level timestamps, while the transcript also has word-level timestamps. The call must be within the API key's access scope, otherwise the endpoint responds with 404.
1 field
Request a presigned url. Request a presigned URL to upload a call recording, before creating the call. To upload the file you must send a PUT request to the returned url, with the headers provided by the endpoint (single-part upload). This uploaded file automatically expires after 3 days unless used to create a call.
List call notes. List call notes for a given call. `call_uuid` is required. You can optionally filter by `prompt_uuid`. Only call notes generated from prompts in the `summary` or `text` categories are returned. The call must be within the API key's access scope, otherwise no notes are returned.
4 fields
Delete a call note. Delete a call note
Get a call note. Retrieve a single call note
Update a call note. Update a note for a given call
3 fields
list meeting events.
7 fields
Delete a meeting event.
Get a meeting event.
Launch a meeting assistant.
2 fields
List teams. List all teams in your workspace
Create a team. Create a team in your workspace. The team inherits your company settings and gets the default email templates.
Delete a team. Delete a team. Only a team with no users and no calls can be deleted; deactivate it instead with a `PATCH` setting `active` to `false`.
Get a team. Retrieve a single team of your workspace.
Update a team. Update a team. Only the attributes present in the body are updated.
List Users. List all users in your workspace
Create a user. Create a user in your workspace. The user receives a welcome email with a link to set their password, unless `send_welcome_email` is `false`.
Deactivate a user. Deactivate a user. Users are never permanently deleted: their calls and history are kept, their sessions are revoked and they stop consuming a license. Reactivate them with a `PATCH` setting `active` to `true`.
Get a user. Retrieve a single user of your workspace.
Update a user. Update a user. Only the attributes present in the body are updated.
