Get customers
Answer customers
Work for you
Reach people
Give agents tools
Run and ship
Send and schedule texts, manage conversations, and update contacts
Read one page of conversations, or a contact's conversation by phone.
6 fields
Read a conversation and one page of its posts.
5 fields
Send a message or internal whisper to a phone number.
Send a message or internal whisper to an existing conversation.
4 fields
Resolve an existing conversation without changing its disposition.
1 field
Schedule a customer-visible message to an existing conversation.
3 fields
Schedule a customer-visible message to a phone number.
Read the provider's default customer page or find a contact by phone.
Create an address-book customer with a phone number.
Retrieve one customer by UUID.
Update supplied contact fields, tags, and custom fields only.
10 fields
Read configured address-book custom field names and UUIDs.
Read the account's saved contact searches.
Read organization details, optionally including departments and agents.
2 fields
Read departments available to the connected agent.
Read the agent details exposed by Textline's users endpoint.
Turn on availability for an agent.
Turn off availability for an agent.
Read conversation dispositions configured in the account.
Read survey names, types, and UUIDs.
