Give Hermes Intercom and Salesforce together and every support contact can land in the CRM without hand copying. Intercom holds the contacts, companies, and conversations, while Salesforce is the system of record for accounts and approvals. Hermes creates or updates a contact in Intercom and mirrors it into Salesforce, or clears a Salesforce approval and notes the outcome back on the Intercom company. One agent runs the bridge between the support side and the record of truth.
Pick the operations you want and each becomes a tool the agent can call directly while it works.
Create (or upsert) a contact — a user or a lead.
Retrieve a single contact by its Intercom ID.
Update a contact's attributes.
List/cursor-paginate all contacts.
Search contacts by attribute filters (JSON query body).
Archive (soft-delete) a contact.
Merge a lead into a user.
Add an internal note to a contact.
Start a conversation from a contact.
Retrieve a conversation with its parts.
List all conversations.
Search conversations by filters (JSON query body).
Add an admin or user reply (comment or note) to a conversation.
Assign, snooze, open, or close a conversation.
Attach a tag to a conversation.
Create a support, back-office, or tracker ticket.
Retrieve a ticket by ID.
Update ticket state, attributes, or assignee.
Search tickets by filters (JSON query body).
Create or upsert a company by company_id.
Retrieve a company by its Intercom ID.
List contacts attached to a company.
Send an in-app or email message from an admin to a contact.
Submit a custom data event for a contact (analytics / triggers).
List all tags in the workspace.
Create a tag (or update an existing tag by name).
List all admins (teammates) in the workspace.
List all teams in the workspace.
List custom/standard data attributes (schema).
List all segments.
Execute a SOQL query to retrieve records
Get the next batch of query results using a query locator
Execute a SOSL search across multiple objects
Get a single record by ID
Create a new record
Update an existing record
Delete a record
Create or update a record using an external ID field
Create multiple records in a single request (up to 200)
Update multiple records in a single request (up to 200)
Delete multiple records in a single request (up to 200)
List all available sObjects in the org
Get detailed metadata for a specific sObject including all fields
Get global metadata about the org
Get org API usage limits
Get information about the current authenticated user
Get available Salesforce API versions
Get available tabs for the user
List all approval processes in the org
Submit a record for approval
Approve or reject a pending approval request
Get blob (binary) data for a record field like Attachment body or Document body
Create an attachment on a record
Upload a file as ContentVersion (Files)
Execute multiple REST API requests in a single call
Create a tree of nested, parent-child records in a single request
Get recently viewed records
List available global quick actions
List quick actions for a specific object
Execute a quick action
Get page layouts for an object
Get compact layouts for an object
Create a bulk ingest job for large data operations
Upload CSV data to a bulk job
Close a bulk job to start processing
Get the status of a bulk job
Get results (successful or failed records) from a bulk job
Abort a bulk job
List bulk jobs
List available reports
Execute a report and get results
Get metadata for a report
Get records deleted within a time range
Get records updated within a time range
Execute a SOQL query including deleted and archived records
Get list views for an object
Get details of a specific list view
Execute a list view and get results
List available dashboards
Get dashboard data and metadata
Refresh a dashboard to get latest data
List available standard invocable actions
Get details of a specific invocable action
Execute an invocable action
Post a message to Chatter feed
Get Chatter feed items
Hermes is an open agent built on Nous Research’s Hermes models. NoClick runs it hosted and connects your apps to it as tools, so it can do real work across your systems. Wire an integration into the agent and Hermes can use that app’s operations directly while it reasons through a task. It is a strong pick when you want an open-model agent with genuine tool access.
NoClick runs Hermes for you with Intercom and Salesforce wired in as tools. Connect your account and run.