Does Hermes send email through Twilio?

Yes, through SendGrid. It can send transactional and template emails and read the email stats back, and it only sends through the operations you allowlist, so you can grant template sends and nothing else.

Can it delete Twilio messages or call recordings?

Delete Message, Delete Conversation, and Delete Call Recording are in the set, so it can clean those up if you expose them. Leave them off the allowlist to keep the agent send-only.

Where do the API keys live?

You connect Salesforce and Twilio once each and both resolve server-side at run time. The credentials never travel with the model.

Hermes is an open agent based on Nous Research’s Hermes models. NoClick runs it for you and adds your connected apps as tools.

How do I give Hermes access to an app?

Connect the app's integration node to the agent's tools handle and pick the operations to expose. Each becomes a callable tool.

Do I need my own infrastructure?

No. The harness runs in a hosted sandbox and NoClick handles credentials for the apps you connect.

Can Hermes use multiple apps at once?

Yes. Wire in several integrations and the agent can use them together in a single run.

Connect Hermes to Salesforce and Twilio

Connect Salesforce and Twilio to Hermes and it can create a customer record and reach that customer in the same run. Salesforce holds the account, Twilio handles the verification, the conversation, and SendGrid email. The agent can check a verification code, create the record once it passes, then send a template email to welcome the person. With both wired in, onboarding and outreach happen without leaving the task.

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Opens a workflow with 90 tools ready to use.

Tools Hermes gets

Pick the operations you want and each becomes a tool the agent can call directly while it works.

Salesforce

56 tools

Execute Soql Query

Execute a SOQL query to retrieve records

Get Query Result Next Batch

Get the next batch of query results using a query locator

Execute Sosl Search

Execute a SOSL search across multiple objects

Get Single Record

Get a single record by ID

Create Single Record

Create a new record

Update Single Record

Update an existing record

Delete Single Record

Delete a record

Upsert Record by External Id

Create or update a record using an external ID field

Create Multiple Records

Create multiple records in a single request (up to 200)

Update Multiple Records

Update multiple records in a single request (up to 200)

Delete Multiple Records

Delete multiple records in a single request (up to 200)

List Available Sobjects

List all available sObjects in the org

Get Sobject Metadata

Get detailed metadata for a specific sObject including all fields

Get Org Global Metadata

Get global metadata about the org

Get Org Api Limits

Get org API usage limits

Get Current User Info

Get information about the current authenticated user

Get Available Api Versions

Get available Salesforce API versions

Get User Available Tabs

Get available tabs for the user

List Approval Processes

List all approval processes in the org

Submit Record for Approval

Submit a record for approval

Approve or Reject Approval Request

Approve or reject a pending approval request

Get Blob Field Content

Get blob (binary) data for a record field like Attachment body or Document body

Create Record Attachment

Create an attachment on a record

Upload File As Content Version

Upload a file as ContentVersion (Files)

Execute Composite Api Request

Execute multiple REST API requests in a single call

Create Nested Record Tree

Create a tree of nested, parent-child records in a single request

Get Recently Viewed Records

Get recently viewed records

List Global Quick Actions

List available global quick actions

List Object Quick Actions

List quick actions for a specific object

Execute Quick Action

Execute a quick action

Get Sobject Page Layouts

Get page layouts for an object

Get Sobject Compact Layouts

Get compact layouts for an object

Create Bulk Data Job

Create a bulk ingest job for large data operations

Upload Csv to Bulk Job

Upload CSV data to a bulk job

Close Bulk Data Job

Close a bulk job to start processing

Get Bulk Job Status

Get the status of a bulk job

Get Bulk Job Results

Get results (successful or failed records) from a bulk job

Abort Bulk Data Job

Abort a bulk job

List Bulk Data Jobs

List bulk jobs

List Available Reports

List available reports

Execute Report and Get Results

Execute a report and get results

Get Report Metadata

Get metadata for a report

Get Deleted Records in Range

Get records deleted within a time range

Get Updated Records in Range

Get records updated within a time range

Execute Soql Query Including Deleted

Execute a SOQL query including deleted and archived records

List Object List Views

Get list views for an object

Get List View Details

Get details of a specific list view

Execute List View Query

Execute a list view and get results

List Available Dashboards

List available dashboards

Get Dashboard Data

Get dashboard data and metadata

Refresh Dashboard Data

Refresh a dashboard to get latest data

List Invocable Actions

List available standard invocable actions

Get Invocable Action Details

Get details of a specific invocable action

Execute Invocable Action

Execute an invocable action

Post Message to Chatter Feed

Post a message to Chatter feed

Get Chatter Feed Items

Get Chatter feed items

Twilio

34 tools

Send Sms Message

Send an SMS or MMS message via Twilio Messaging API

Get Message

Get details about a specific message by SID

List Messages

List messages sent/received from your account with filters

Delete Message

Delete a message from your account (removes from logs)

Send Whatsapp Message

Send a WhatsApp message via Twilio (template or session message)

Get Whatsapp Message

Get details about a specific WhatsApp message

Make Outbound Call

Make an outbound phone call with TwiML instructions

Get Call

Get details about a specific call by SID

List Calls

List calls made to/from your account with filters

Update in Progress Call

Update an in-progress call (redirect, hangup, or modify)

List Call Recordings

List call recordings from your account

Get Call Recording

Get details about a specific recording

Delete Call Recording

Delete a call recording from your account

List Conferences

List conferences in your account

Get Conference

Get details about a specific conference

List Conference Participants

List participants in a conference

Update Conference Participant

Update a conference participant (mute, hold, kick)

Start Verification Code

Send a verification code via SMS, Voice, or Email (Twilio Verify API)

Check Verification Code

Check if a verification code is correct (Twilio Verify API)

Lookup Phone Number Info

Look up phone number information (carrier, line type, validation)

Create Conversation

Create a new conversation (Conversations API)

List Conversations

List all conversations in your account

Get Conversation

Get details about a specific conversation

Send Conversation Message

Send a message to a conversation

Add Conversation Participant

Add a participant to a conversation (SMS, WhatsApp, or Chat)

Delete Conversation

Delete a conversation

Search Available Phone Numbers

Search for available phone numbers to purchase

List Owned Phone Numbers

List phone numbers owned by your account

Purchase Phone Number

Purchase an available phone number

Update Phone Number Configuration

Update configuration for an owned phone number

Release Phone Number

Release (delete) a phone number from your account

Send Sendgrid Transactional Email

Send a transactional email via SendGrid Email API

Send Sendgrid Template Email

Send an email using a SendGrid template

Get Sendgrid Email Stats

Get email delivery statistics from SendGrid

What you can build

Create a Salesforce record for a new signup and send them a SendGrid template email to kick off onboarding.

Check a Twilio verification code and, once it passes, create the customer's record in Salesforce.

Open a Twilio conversation with a customer, add the account owner as a participant, and log the thread on the Salesforce record.

Pull SendGrid email stats and create Salesforce records summarizing engagement for each campaign.

About Hermes

Hermes is an open agent built on Nous Research’s Hermes models. NoClick runs it hosted and connects your apps to it as tools, so it can do real work across your systems. Wire an integration into the agent and Hermes can use that app’s operations directly while it reasons through a task. It is a strong pick when you want an open-model agent with genuine tool access.

Built on open Hermes models

Capable general reasoning

Flexible, open-model foundation

Hosted with apps wired in as tools