Intercom Integration

Trigger: fire when an Intercom conversation event occurs. Add the generated webhook URL as a separate endpoint in Intercom Developer Hub > Configure > Webhooks and subscribe the conversation.* topics you need. Each domain trigger gets its own URL, so topics are isolated per trigger.

3 fields

Trigger: fire when an Intercom contact event occurs. Add the generated webhook URL in Developer Hub > Configure > Webhooks and subscribe contact.* and/or visitor.* topics.

3 fields

Trigger: fire when an Intercom ticket event occurs. Add the generated webhook URL in Developer Hub > Configure > Webhooks and subscribe ticket.* topics.

3 fields

Trigger: fire when an Intercom company, admin, or workspace event occurs. Add the generated webhook URL in Developer Hub > Configure > Webhooks and subscribe company.* and/or admin.* topics.

3 fields

Create (or upsert) a contact — a user or a lead.

6 fields

Retrieve a single contact by its Intercom ID.

1 field

Update a contact's attributes.

5 fields

List/cursor-paginate all contacts.

2 fields

Search contacts by attribute filters (JSON query body).

2 fields

Archive (soft-delete) a contact.

1 field

Merge a lead into a user.

2 fields

Add an internal note to a contact.

3 fields

1 field

1 field

1 field

1 field

2 fields

2 fields

2 fields

2 fields

Start a conversation from a contact.

2 fields

Retrieve a conversation with its parts.

1 field

List all conversations.

2 fields

Search conversations by filters (JSON query body).

2 fields

Add an admin or user reply (comment or note) to a conversation.

6 fields

Assign, snooze, open, or close a conversation.

5 fields

Attach a tag to a conversation.

3 fields

3 fields

Create a support, back-office, or tracker ticket.

5 fields

Retrieve a ticket by ID.

1 field

Update ticket state, attributes, or assignee.

4 fields

Search tickets by filters (JSON query body).

2 fields

4 fields

Create or upsert a company by company_id.

4 fields

Retrieve a company by its Intercom ID.

1 field

List contacts attached to a company.

1 field

1 field

1 field

Send an in-app or email message from an admin to a contact.

5 fields

Submit a custom data event for a contact (analytics / triggers).

5 fields

Create a tag (or update an existing tag by name).

1 field

1 field

List custom/standard data attributes (schema).

1 field

1 field

1 field

4 fields

4 fields

1 field