WhatsApp Support Agent with Hermes
Hermes is built on Nous Research's open models, which makes it the pick for teams with a view on where customer messages get processed. The work plays to general reasoning: read a photo caption or a half-finished sentence, work out what the person needs, then answer from the playbook you wrote. It runs hosted inside NoClick, so choosing an open model does not mean running a GPU.
Watch it work before it's live
Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.
Rodrigo Salgado+55 11 98442 7310
I withdrew R$400 on Saturday, order 88214, and it still has not landed. My bank says there is nothing pending on their side. Can you check what happened?
Set up in minutes
Using this template drops you into a guided setup. It asks exactly this, nothing else:
Connect WhatsApp
One sign-in. The agent acts through your account, scoped to what this template uses.
Business name
The name customers know you by, spelled the way you want it to appear in chat.
Support playbook
Everything the agent is allowed to answer from - your products, the fixes you give most often, and your rules on refunds, delivery, and cancellations, written the way you would explain them to a new hire.
Escalation contact
Who takes over when the agent cannot help: a name plus the WhatsApp number it should message, and what belongs to them, such as refunds, outages, or anything involving money.
Runs on Hermes
Preselected for this page — connect your Hermes account during setup, or switch to NoClick's built-in models with one click.
Watch it handle a test run
A staged conversation against a simulated world — then it’s live.
Why Hermes for this agent
Open model, hosted anyway
You get the open foundation without operating anything. NoClick starts the harness, resolves your WhatsApp session, and hands Hermes the send tool.
Messy input is the norm here
Voice notes, photos, and a flat statement that it does not work are what this channel delivers. Turning that into the single clarifying question your playbook asks for is reasoning work.
Before you fork
Do I need to host or fine-tune anything to use an open model?
No. You point the agent at a model, supply that provider's key, and NoClick runs the Hermes harness in its own sandbox. The open part is the model doing the thinking, not the operations you would otherwise be responsible for.
Run it with a different agent
Put WhatsApp Support Agent to work on Hermes
Free to start. Guided setup, a test run against staged conversations, and it's live.