WhatsApp Support Agent with OpenClaw
For a small shop, WhatsApp is not a support channel, it is the entire support desk. OpenClaw is an open agent that is easy to aim at one clearly defined job, and everything it may do here is already written down in your playbook. There is no infrastructure to keep alive between the message arriving and the reply going out.
Watch it work before it's live
Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.
Rodrigo Salgado+55 11 98442 7310
I withdrew R$400 on Saturday, order 88214, and it still has not landed. My bank says there is nothing pending on their side. Can you check what happened?
Set up in minutes
Using this template drops you into a guided setup. It asks exactly this, nothing else:
Connect WhatsApp
One sign-in. The agent acts through your account, scoped to what this template uses.
Business name
The name customers know you by, spelled the way you want it to appear in chat.
Support playbook
Everything the agent is allowed to answer from - your products, the fixes you give most often, and your rules on refunds, delivery, and cancellations, written the way you would explain them to a new hire.
Escalation contact
Who takes over when the agent cannot help: a name plus the WhatsApp number it should message, and what belongs to them, such as refunds, outages, or anything involving money.
Runs on OpenClaw
Preselected for this page — connect your OpenClaw account during setup, or switch to NoClick's built-in models with one click.
Watch it handle a test run
A staged conversation against a simulated world — then it’s live.
Why OpenClaw for this agent
Bounded work suits it
One ability, sending a message, and one source of truth, your playbook. A plain harness is a sensible match for a job with edges drawn that tightly.
Nothing for you to operate
No box to keep running and no queue to watch. The sandbox wakes when a customer writes and shuts down afterwards.
Before you fork
How do I know it will stay inside my playbook?
Its instructions tell it to hand over rather than guess whenever a fix, a price, or a policy is missing, and it has no ability to refund, cancel, or change an account even if it tried. Before going live, run the staged cases, including the angry cancellation, and confirm it escalates instead of improvising.
Run it with a different agent
Put WhatsApp Support Agent to work on OpenClaw
Free to start. Guided setup, a test run against staged conversations, and it's live.