Email Support Agent with OpenClaw

The person who owns a support inbox is rarely the person who wants to configure an agent framework. OpenClaw is the plainest of the five to point at a job: nothing to install, no local setup, you connect Gmail and Notion and write the playbook. Approachable at setup does not mean loose at runtime, since the tools it has are search and draft, and that is all.
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Free to start · guided setup · switch agents any time.

Live demo

Watch it work before it's live

Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.

Adding two more seats before our audit on the 30th

Sofia Marchettisofia.marchetti@studiomarchetti.it

Good morning, we are a six person accounting studio in Milan and we are on your team plan. Two colleagues join us on Monday and I need them in the account before a client audit on 30 August. Can I add the seats myself from the billing page, and does the price change straight away or at the next renewal? One more thing, will they be able to see the archived files from last year?

What you'll need

Set up in minutes

Using this template drops you into a guided setup. It asks exactly this, nothing else:

  1. Connect Gmail

    One sign-in. The agent acts through your account, scoped to what this template uses.

  2. Connect Notion

    One sign-in. The agent acts through your account, scoped to what this template uses.

  3. Business name

    The name your customers know you by, used in the greeting and sign-off of every drafted reply.

  4. Support playbook

    Your support policies in your own words - refund and cancellation rules, what you can and cannot promise, and the tone and sign-off you want on every reply. The agent may only answer from this and your knowledge base.

  5. Kb notes

    What lives in your Notion knowledge base and how to use it - which pages hold product docs, policies, and troubleshooting, plus anything in there that is out of date or off limits. The agent searches Notion before it writes a word.

  6. Runs on OpenClaw

    Preselected for this page — connect your OpenClaw account during setup, or switch to NoClick's built-in models with one click.

  7. Watch it handle a test run

    A staged conversation against a simulated world — then it’s live.

A considered pairing

Why OpenClaw for this agent

Nothing to stand up

The harness runs hosted, so a support lead can get this live without booking an engineer for an afternoon.

One clear job, done plainly

Search the knowledge base, draft on the thread, stop. A straightforward agent suits a task whose edges are already drawn by the prompt.

Good to know

Before you fork

If I outgrow OpenClaw, am I stuck with it?

No. The harness is one field on the agent, so this same setup moves to Claude Code, Codex, OpenCode or Hermes with the playbook, variables, staged test runs and connected accounts intact. What does not carry across is the in-progress sandbox state, so make the switch between runs rather than mid ticket.

Other editions

Run it with a different agent

claude-codeClaude CodeOpenAICodexopencodehermesMore OpenClaw agents

Make it yours

Put Email Support Agent to work on OpenClaw.

Free to start. Guided setup, a staged test run, and a workflow you can change at every step.