Email Support Agent with OpenCode

OpenCode is model-agnostic, and support drafting is where that matters most, because your volume and your languages are nothing like the average. A team answering four hundred tickets a week can point it at one model, a team answering thirty delicate policy questions can point it at another, and neither has to rebuild the agent. The playbook, the Notion grounding and the draft-only rule stay identical either way.
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Free to start · guided setup · switch agents any time.

Live demo

Watch it work before it's live

Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.

Adding two more seats before our audit on the 30th

Sofia Marchettisofia.marchetti@studiomarchetti.it

Good morning, we are a six person accounting studio in Milan and we are on your team plan. Two colleagues join us on Monday and I need them in the account before a client audit on 30 August. Can I add the seats myself from the billing page, and does the price change straight away or at the next renewal? One more thing, will they be able to see the archived files from last year?

What you'll need

Set up in minutes

Using this template drops you into a guided setup. It asks exactly this, nothing else:

  1. Connect Gmail

    One sign-in. The agent acts through your account, scoped to what this template uses.

  2. Connect Notion

    One sign-in. The agent acts through your account, scoped to what this template uses.

  3. Business name

    The name your customers know you by, used in the greeting and sign-off of every drafted reply.

  4. Support playbook

    Your support policies in your own words - refund and cancellation rules, what you can and cannot promise, and the tone and sign-off you want on every reply. The agent may only answer from this and your knowledge base.

  5. Kb notes

    What lives in your Notion knowledge base and how to use it - which pages hold product docs, policies, and troubleshooting, plus anything in there that is out of date or off limits. The agent searches Notion before it writes a word.

  6. Runs on OpenCode

    Preselected for this page — connect your OpenCode account during setup, or switch to NoClick's built-in models with one click.

  7. Watch it handle a test run

    A staged conversation against a simulated world — then it’s live.

A considered pairing

Why OpenCode for this agent

Size the model to your inbox

Drafting cost scales with how much mail you get. Choosing the underlying model yourself means a high volume inbox is not paying for a decision somebody else made.

Swap models without a rebuild

Your playbook, knowledge base notes and connected Gmail and Notion accounts belong to the agent, not to the model. Changing the model is one field.

Good to know

Before you fork

Which model should I start with, and what key does it need?

You supply a key for whichever provider you choose, such as OpenRouter or your OpenCode account, and it goes in during setup. Start on something strong while you tune the playbook, since weak drafts at that stage are usually a grounding problem you want to see clearly. Once the drafts are consistently good, try a cheaper model against the same staged tickets and compare.

Other editions

Run it with a different agent

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Make it yours

Put Email Support Agent to work on OpenCode.

Free to start. Guided setup, a staged test run, and a workflow you can change at every step.