Outlook Support Agent with OpenClaw
The whole point of this agent is that somebody else did the reading overnight. OpenClaw is straightforward to point at a support inbox, and the job it does there has firm edges: read the thread, search Notion, leave a draft, flag what it could not settle. Nothing of yours has to stay running between one email and the next.
Watch it work before it's live
Run a staged conversation — no account needed. The agent handles it for real while a simulated world answers its tool calls; nothing touches real accounts, and nothing is actually sent.
Nobody can reach the admin account since our office manager left
Hello, we run four veterinary clinics around Lahti and our office manager left at the end of July. Hers was the only account with admin rights and her mailbox is closed, so none of us can add the two vets who start on Monday or update the billing details. I am listed as a director of the company and still have the original invoice from 2023. What do you need from me to move admin rights to my account, and how long does that normally take?
Set up in minutes
Using this template drops you into a guided setup. It asks exactly this, nothing else:
Connect Outlook
One sign-in. The agent acts through your account, scoped to what this template uses.
Connect Notion
One sign-in. The agent acts through your account, scoped to what this template uses.
Business name
The name customers see in the greeting and sign-off of every draft, spelled the way you write it.
Support playbook
How your team answers - refund and cancellation rules, what you may and may not promise, and the tone and sign-off every reply carries. The agent may answer only from this and your knowledge base.
Kb notes
Which Notion pages hold your product docs, policies and troubleshooting steps, plus anything in there that is stale or off limits. The agent searches Notion before it writes a line.
Runs on OpenClaw
Preselected for this page — connect your OpenClaw account during setup, or switch to NoClick's built-in models with one click.
Watch it handle a test run
A staged conversation against a simulated world — then it’s live.
Why OpenClaw for this agent
The reading is the work
Finding the right page and the right paragraph is what makes a support reply slow. Handing that to a plain agent removes most of the delay on its own.
First hour of the day
Mail that arrived at 02:00 already has a draft attached when the inbox is opened. The queue starts half done instead of untouched.
Before you fork
How do I get the drafts sounding like us?
The playbook carries your tone, your sign-off and the promises you allow, and it is the fastest thing to iterate on, quicker than editing the agent's instructions. Run the staged emails, find the sentence you would never write, and change the playbook line that produced it. Two or three rounds of that usually settles the voice.
Run it with a different agent
Put Outlook Support Agent to work on OpenClaw
Free to start. Guided setup, a test run against staged conversations, and it's live.